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Customer support
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Captured 2026-09-09 · Official source · Click image to enlarge
Consider Zoho Desk when your task involves customer support. Use the official feature list to check the exact input and output you need.
Before you choose
Check escalation to people, supported channels, CRM integrations and permission scopes.
Pricing & availability
Pricing
Paid — Zia features are included in eligible paid Desk editions, with capabilities depending on the edition. The free help-desk plan should not be treated as free access to all AI features.Official source ↗ · Checked 2026-09-10